Let me paint you a picture: It’s 9 pm, our golden retriever Luna is zooming around the living room like she’s just drunk espresso, the cat’s swatting ornaments off the shelf like it’s her part-time job, and I’m sitting there wondering… Should I be doing more for my pets than just feeding them the same old kibble from the grocery store?
It wasn’t a sudden, dramatic moment. It was more like a soft realization after months of sticking to the basic, convenient stuff. Same food, same toys, same boring routines—when they deserved way more. Luna, with her soulful eyes and wagging tail, and Minou, the queen of the sunny windowsill, clearly brought joy to our lives every day.
So one rainy Saturday, determined to spoil them just a little more—and maybe learn how to do things better—I did something incredibly exciting in the world of pet care…
I discovered Kiwoko.
And let me tell you—my only regret? Not finding it sooner.
The Moment I Knew I’d Found the Right Place
After a quick Google search and a few clicks, I landed on the Kiwoko website—and something clicked (besides my mouse, of course). Bright, fun, and full of everything, it didn’t feel like just another generic pet store.
It felt like a place created by people who genuinely love animals.
There were categories for dogs, cats, birds, reptiles, small pets—and not just food and treats, but everything from comfy beds to accessories, healthcare products, toys, training gear, and even adorable clothes. I instantly fell down the rabbit hole of pet enrichment tips and training tools. And the best part? Everything was super affordable, especially compared to what I’d been mindlessly grabbing at big-box stores.
I placed a small order: a high-quality dog food brand I’d never tried before, some dental sticks, a treat ball, and a scratching toy for Minou.
Two days later, a neatly packed box arrived—and the happy chaos that unfolded was worth every cent.
So, What Is Kiwoko?
If you’re new to the world of Kiwoko, here’s the lowdown:
Kiwoko is one of Spain’s biggest and most beloved chains for pet products, services, and advice. They’ve been around since 2007 and have over 140 physical stores across Spain and Portugal, but their online presence? Just as strong—maybe even more.
What makes them stand out isn’t just the huge catalogue (though believe me, it’s impressive), it’s their mission: to help your pet have the happiest, healthiest life possible.
Whether you’ve got a chompy puppy, a senior cat, a talkative parrot, or a curious little hamster, Kiwoko offers:
- Premium and daily-use pet food
- Personalized nutrition advice
- Health and grooming products
- Toys, bedding, and enrichment tools
- A full-service veterinary network and grooming salon (Clinicanimal)
- Adoption support and partnerships with shelters
Basically, they don’t just sell products—they support your entire journey as a pet parent.
The First Order That Won Me (and My Pets) Over
Okay, back to my first order. Here’s what blew me away:
- Everything arrived quickly, well-packaged, and fresh
- The new food (a grain-free brand recommended on their nutrition blog) was an instant hit. Luna gobbled it up like it was made of dreams.
- The treat-dispensing toy? Kept her busy for hours—and I mean hours
- The cat toy got Minou’s attention immediately (note: she rarely cares about anything that isn’t a sunbeam or a shoe box)
There was something about the quality—and the thoughtfulness. These weren’t just “things to sell.” These were things that worked. Made to truly entertain, nourish, support.
And yeah, I went back for round two about five days later.
What I Keep Buying Again and Again
So after a few months (okay, it’s been over a year now), here’s what’s become part of my regular Kiwoko rotation:
Dog Food that Actually Feels Healthy
They carry a huge range of brands, from well-known to boutique. Whether you’re feeding a picky eater, a senior dog, or pups with special dietary needs, you’ll find options—and the search filters make it easy.
What I love most? You can read real customer reviews on each product, which helped me try new things with confidence.
Training & Enrichment Toys
From Kong toys to puzzle feeders and rope chews, this category is my favorite. Luna has a huge basket now, and it’s all thanks to Kiwoko. They stock toys for different energy levels and chewing strength too, which saved plenty of slippers and sofa corners.
Cat Essentials (Beyond the Basics)
Minou used to just have food and a litter box. Now? She has real ambience. A fleece-lined bed, a climbing post, a gentle grooming brush, and even a little catnip-stuffed banana that she goes absolutely wild for. I love that Kiwoko also stocks calming sprays and supplements for cats prone to stress.
Healthcare Goodies
I’ve stocked up on vitamins, dental chews, tick repellent, and even tear-free shampoo. Everything’s veterinarian approved—and bonus: it often costs less than in local pharmacies.
They Offer Real, Personal Support (That I Didn’t Know I Needed)
What surprised me most—and in the best way—was how helpful their customer service and content are.
The website isn’t just a store—it’s filled with guides, blog articles, tips, and even videos. From how to help your dog get over separation anxiety to feeding schedules for kittens, I’ve learned so much through Kiwoko’s resources.
And if I ever have a specific question? Their customer support is genuinely helpful (and patient—even when I once asked if hedgehog shampoo could be used on a dog. Spoiler: nope.)
Supporting Animal Welfare = The Cherry On Top
This was a huge deciding factor for me. Kiwoko supports adoptions and frequently partners with local animal shelters. They promote animals looking for homes through their store network, and some stores even host adoption events.
Plus, when you order online, you’ll often see the option to donate to animal rescue during checkout—or buy something specific for animals in shelters. Just a few extra euros, but such a meaningful impact.
As someone who’s adopted both of my pets, this part made me feel more connected to the brand. It’s not just a business—it’s a community.
Bonus: Their Loyalty Program is Actually Worth It
Kiwoko Club is their free-to-join loyalty program, and it’s not gimmicky. You get:
- Points on every purchase
- Exclusive member deals and discounts
- Surprise birthday gifts for your pets
- Early access to product launches and sales
And yes, I 100% signed Luna and Minou up with their own profiles. If that makes me a crazy pet parent, I’m okay with it.
Final Verdict? My Pets Are Happier. I’m Happier.
Shopping at Kiwoko has genuinely changed the way I approach pet care. It’s not just about feeding and watering anymore—it’s a full, thoughtful experience that brings more fun, comfort, and wellness into our home.
There’s something very satisfying about seeing Luna tail-wag her way through a new chew, or Minou curl up in her bed, purring like a tiny motor. I feel like I’m giving them the life they deserve, and Kiwoko made that easy, affordable, and honestly… kind of delightful.
If you’ve been feeling like your pet routine is stuck on autopilot, or just want to upgrade what you’re giving your furry (or feathered) family, give Kiwoko a try.
Trust me—they’ll thank you in tail wags and cuddles.
